Citizen participation in
project management in
Peruvian Municipalities
La participación ciudadana en la
gestión de proyectos en las
Municipalidades del Perú
Ana Beatriz Rivas Moreano
Master's Degree in Educational Administration,
Universidad Cesar Vallejo, Chiclayo, Peru
arivasmor@autonoma.edu.pe,
https://orcid.org/0000-0003-2633-5717
Juan Pedro Soplapuco Montalvo
D. in Educational Sciences, Professor at the
Graduate School of the Universidad Cesar Vallejo,
Chiclayo, Peru smontalvojp@ucvvirtual.edu.pe,
https://orcid.org/0000-0003-4631-8877,
Lourdes Ana Cotaquispe Guzmán
D. candidate in Education, Universidad César
Vallejo , Chiclayo, Peru
lcotaquispe@ucvvirtual.edu.pe
https://orcid.org/0000-0003-3087-5409
Abstract
Citizen participation from its consideration for public
management and its immersion in the development of
each place has been widely disseminated by public
entities and international organizations, however, this
will have generated a true participation with interest
in political, public, social life and within the
management of projects in various sectors as an actor
that leads and contributes to the sustainable
development of cities or districts. This paper presents
important considerations on citizen participation in
project management as a fundamental part where
decisions, observations and contributions must be
Imaginario Social
Publishing entity
University of Guayaquil -
REDICME (reg-red-18-0061)
e-ISSN: 2737-6362
July - December 2021 Vol. 4-2-2021
http://revista-
imaginariosocial.com/index.php/es/index
Receipt: February 05, 2021
Acceptance: April 15, 2021
1-36
15
taken into account in the impact of each project executed by a municipal entity, public
and private entities. In this way, it will be possible to transmit to every official and
professional that the citizen is the most important actor in the growth and
development of their locality.
Keywords: Citizen participation, project management.
Resumen
La participación ciudadana desde su consideración para la gestión pública y su
inmersión en el desarrollo de cada lugar se ha ido difundiendo mucho por entidades
públicas y organismos internacionales, sin embargo, esto habrá generado una
verdadera participación con interés en la vida política, pública, social y dentro de la
gestión de proyectos en diversos sectores como actor que conlleva y aporta al desarrollo
sostenible de las ciudades o distritos. Este trabajo presenta consideraciones
importantes sobre la participación ciudadana en la gestión de proyectos como parte
fundamental donde las decisiones, observaciones y aportes deben ser tomados en
cuenta en el impacto de cada proyecto ejecutado por una entidad municipal, entidades
públicas y privadas. De esta forma se podrá transmitir a todo funcionario y profesional
que el ciudadano es el actor más importante en el crecimiento y desarrollo de su
localidad.
Palabras clave: Participación ciudadana, gestión de proyectos
Introduction
In the history of the world and human life, there have always been big and historical
projects such as coliseums, museums, the great Machu Pichu, railroads, the great wall
of China, irrigation canals, construction of bridges, all with impressive results and
effective uses and satisfaction for the users or beneficiaries. At the same time it is
understood that it demanded high costs, thousands of workers for its execution, a plan
of activities, management of requirements and others even without having the
technology (Terribil 2011). These achievements have been with a real commitment and
responsibility of those who executed projects in which there is also a participation,
16
observation and control by the citizens to show support and teamwork towards the
achievement of a good objective so that satisfaction is the majority.
The purpose of this article is to analyze citizen participation in the management of
projects executed in the municipalities of Peru, focusing on the most relevant
mechanisms of citizen participation and democracy in the political-public life and
legislation of the country, as well as the active involvement in the management of
projects that allow the development of the districts or simply are postponed in the
underdevelopment with lack of projects that improve the quality of life of the citizens.
In Peru, due to the public institutions created to watch over, promote a true citizen
participation is very scarce, and the relationship between the institutions and the
population is still weak, due to the lack of intercultural knowledge of the country, lack
of real legal records to recognize the location of their local social representatives, the
ethnic differences and cultural and social level of the actors (population - state) has
contributed to a remoteness of relationship and absenteeism in public policy. On the
other hand, right-wing and left-wing parties have always used citizenship to legitimize
their authority through referendums and votes, while promoting public policies or
reforms established by their own systems without developing a developed, democratic
and just society with equity and guaranteeing quality of life. (Barros-Bastidas &
Gebera, 2020), (Sol 2012). On the other hand, Anthopoulos et al (2016) state that the
existing gap between local, district governments and the implemented mechanisms of
active participation with tools motivated towards effective implementation of projects
in different contexts, have generated factors of failures and weaknesses in the projects,
generating a gap between government and citizenship. This implies the need for an
association of efforts with tasks and functions between project management, the
various processes to be developed at each stage, authorities and the population in
general as an important subject and beneficiary.
According to Castillo (2017), planning is required for effective citizen participation,
which in turn is productive in the planning of projects for their districts. For this
reason, municipalities are the closest entities and their officials are responsible for
promoting and transforming the population into a trained, informed and
knowledgeable user of government plans, management and proposed projects, being
17
assertive and constructive in their decisions, thus becoming a strategic and important
partner for the common welfare (population - authorities).
Peru has a law on the rights of citizen participation and control enacted in 1993, which
stipulates, first, the rights of participation, including: referendum, municipal and
regional ordinances and other mechanisms that allow participation in current
legislation; second, the rights of citizen control such as the revocation and removal of
authorities, demand for accountability and other control mechanisms for regional
governments (Law No. 26300). Even with the existing limitations in public
management and the state, citizen participation is an essential opportunity to generate
debates and discuss at the level of Congress and citizenship to debate the problems
that keep them away from development, this approach is still very reduced with a few
convened through representatives who express their opinion, defend collective
interests that many times are not taken into account and others try to intimidate with
a series of legal arguments. This situation should not make us think that in order to
improve citizen participation should be an inseparable part of public policy, public
management and project management. Schneider and Welp (2015) consider that
participation mechanisms at the local level have become a double-edged sword in the
management of municipal and regional governments, one to oppose local
governments against certain policies implemented by the national government, driven
to weaken their local opponents through the revocation or removal of authorities,
having been created with the purpose of maintaining a closeness, and another to avoid
discontent, imbalance and fragmentation in front of the political system and
management decisions. If the law of participation was introduced, these should be
used with functional responsibility and not for political control.
On the other hand the management of projects in Peru according to the National
Infrastructure Plan aims to become a sustainable, competitive and developed country,
with the effort of proposal and direction of a series of projects, henceforth will generate
job opportunities and development, however in the cities far from the capital Lima or
capitals of each region this is, has been and will be scarce and with much delay from
its approach or start and all the bureaucratic part and requirements that must be met
for approval and implementation, and in many cases have been projects that do not
18
meet the expectations of the population, lack a diagnosis, ignorance of the citizenship
of the projects to be implemented and real study as a project of a locality can not be
equal to the project of another locality, so that each locality has its own characteristics
and these should be analyzed.
Then it makes it clear that citizens should have close knowledge about the forms of
participation and especially in matters of public interest where project management is
included from a proposal, analysis, control and evaluation of all actions and resources
used in the projects so that failures, damage to the environment and improve
weaknesses can be avoided (SENACE 2018).
In this sense, for the development and improvement of the quality of life of the
inhabitants, it is necessary to undertake, establish adequate and standardized models
and guidelines for the management of public projects, which is the key process for the
establishment and execution of public projects, generating a duly developed society in
Peru.
In this scenario, the article aims to answer four research questions: Is there an active
participation of citizens in project management, are projects managed with the
knowledge of citizens, what kind of participation do we need to get involved in project
management, has project management contributed to development in the districts of
Peru, what are the mechanisms where the population can participate and what is the
knowledge about project management. The results of the scientific literary review on
the variables which will be analyzed and synthesized, the first one analyzes if the
participation is given in an effective way, which are the mechanisms where the
population can participate and the knowledge on project management, secondly to
clarify on the knowledge of projects managed in their locality and their participation
in it, thirdly the typologies or forms of participation in public management and on
cough in projects and finally to analyze and deduce if every executed project has
brought to the development, how it influences the citizenship and its interests. The
article ends with some conclusions.
Previous international works were examined Rivera (2018)whose work was to analyze
in a global way how the results are obtained after a discussion, the study area was in a
19
municipality of Aguazul Casanare of the rural sector focused on rural drinking water
and sanitation projects executed by the mayor's office and formulated by the
community. The research concluded that citizen participation is very low due to the
lack of knowledge of the population on management issues. On the other hand, Pérez
(2020) analyzes citizen participation in the political construction of Europe. He
concludes that European states are reflecting on their future where participation
mechanisms should be more efficient and active, proposing concrete solutions to
problems in order to achieve development and remain together with legislation and
local authorities.
Materials and Methods
In this article, the inductive-deductive analysis-synthesis methods were used to
determine how citizen participation influences and intervenes in the management of
projects executed by the municipalities of Peru, with a quantitative approach (Carrasco
2017). The epistemological and praxeological approach to citizen participation in
project management is based on a synthesis of 345 articles, from 68 "open Access"
references found in Scopus, with the search term "citizen participation", "project
management", "Project Megament", "only in the title of the article", then a search was
conducted in other sources for the approach of the topic from public management in
terms of the execution of projects with citizen participation.
This research conforms to the quantitative approach of cross-sectional, non-
experimental type (Pino 2018) since bibliographic information was collected in order
to analyze and synthesize. The following are considered as variables; project
management and citizen participation, as an opportunity for participation and
knowledge of public life and project implementation in their district and citizen
participation as the right and duty of all citizens to participate in the affairs of public
life in their context (González 2019).
The synthesis analysis method (Pino 2018) is approached in a cross-cutting manner,
which allowed identifying the gaps that exist on citizen participation in project
management, at the same time there were opportunities to strengthen the mechanisms
of participation in the public and political life of the municipalities.
20
Results
What do we mean by project management?
The Project Management Institute (PMI) (2015) defines, "a project is a temporary
endeavor undertaken to create a unique product, service, or result. The temporal
nature of projects indicates a defined beginning and end" (p.5).
The guide recommends the application of skills, techniques, strategies and knowledge
management in the management and execution of projects. However, this guide is not
responsible for malpractices applied.
In this regard we take the contribution of (Rivera 2018) who states: According to the
standard, a project is defined as a single process, consisting of a series of coordinated
and controlled activities, and has a start and end date. The activity is implemented
according to specific requirements and requirements (including time and cost
constraints). And resources. In other words, a project is a temporary work to create a
unique product or service, a project that exists in this way develops a product or service
that did not exist before, therefore, the project is always unique.
Is there active citizen participation in project management?
In different regions of Peru, citizen participation in project management is considered
a citizen's right to obtain information of public interest; for example, for the
implementation of public investment projects, managers must consider
environmental research, and on this basis, inform, evaluate and make comments,
opinions for the sake of improvement. Therefore, citizen participation is a mechanism
that promotes responsible, open and transparent dialogue with stakeholders (state,
community and project stakeholders). There are participation mechanisms where
citizens are encouraged to participate in the political and public life of the Peruvian
state, such as the right to vote, which is a mandatory participation; on the other hand,
voluntary participation where citizens decide to actively participate in public affairs of
their locality, for example in the referral of authorities or the recall, and in the
observation and analysis of public management by officials or authorities, assuming
responsible positions.
21
For a long time, citizen participation has been gradually interfering in the political and
public life of their districts in different ways, from receiving information on public
management carried out by edil authority, however the decisions chosen for the
development, proper management of the municipal entity; consultations that allow
making decisions in front of a relevant fact or a problematic situation to clarify or
improve has remained in complete management of municipal entities without
providing any information and ignoring the request of the population , therefore there
is a dissatisfaction of citizenship. It is important then the union, cooperation where
the public entity strives to disseminate and promote citizen participation in various
project management activities that are implemented with decision making oriented
public management allowing a positive development in the economic, social,
territorial. (Flores et al 2020). The citizen has the right to give his opinion, propose
strategies for improvement since he is knowledgeable of his environment and seeks
the common welfare.
Two state entities in Peru such as SENACE (2018) and JNE (2008) define "that citizen
participation is to exercise political rights and duties that every citizen possesses,
where they participate, intervene and make decisions in public affairs and especially
in the political decisions of governments or officials". This definition includes that
citizens have the right to make decisions in different areas of political, public, social,
educational and local development life through different participation mechanisms
provided by different state entities such as municipalities.
In this sense, the citizen has the opportunity of a direct and accessible participation to
the information of a public social issue, this is transparent, ensuring its veracity and
easy access to information, inclusive to all forms of thinking and opinion without any
distinction and maintain constant communication between local population,
authorities and holders in charge of a sector whose function entails the execution of
management, projects, actions and objectives to be fulfilled in the government plan in
which citizen participation is immersed, where the contents are clearly specified
(place, time, costs, schedule, plan, beneficiaries, risk management, scope, quality and
resources).
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When we talk about the contents specified in the governance plan, we refer to the
direction and management of projects where knowledge, skills and processes are
applied, where the responsible and their technical team carefully address each process
from the beginning, planning, execution, monitoring and control and closure of the
same. It is necessary that each project is properly aligned with each process where the
necessary actions and decisions are determined for each project, thus leaving aside the
belief that only one model can be applied to others (PMI 2008).
Article 2, numeral 17 of the Political Constitution of Peru, establishes citizen
participation, which states that everyone has the right to participate individually or
jointly in the political, social, economic and cultural life of the country. It specifically
stipulates that collective associations have the right to participate in society to achieve
established goals and establish an effective relationship between state
officials/politicians and citizens through institutionalized participation. (Marien 2010
cited in Montecinos and Contreras 2019: 5).
In that sense, organizing spaces to gather opinions on public issues to make decisions
is democratic, authorities and participants will become part of the decision making
process. Making decisions together with the authorities is merely meaningful for the
population, call people to tell them that their opinion is valuable, ask for their opinions
and suggestions and invite them to participate in the decision making process.
Are the projects managed with the knowledge of the citizens?
Taking into account that participation is a duty that every citizen has but it is not
applied or acted upon because the authorities (local, regional, national), do not
promote training, nor do they provide guidance or dissemination of how this
participation can be accessed (Rengifo 2017 p. 11). If Law N ° 26300 regulates the
exercise of the right of participation and control of citizens in accordance with the
Constitution, its main objective is to actively participate and consciously understand
the political decisions that promote development, with a fair, assertive and equitable
immersion benefiting society with the projects managed. In view of this, the need
arises for the population to show greater interest in the media and become more
interested in the public, political and social life of their context, using the mechanisms
23
of participation proposed from the municipal level and especially and with greater
emphasis on projects that are managed.
For the effectiveness and success of project management the General Directorate of
Public Investment (DGIP 2016) considers that the participating agencies should
prepare and manage with due care and rigor based on the design of strategies for
stakeholder relations, which should address these forms of convening in a legal and
transparent manner, and focus on encouraging participation from the beginning of the
project, likewise determine the problem (p.35). This participatory exercise in project
formulation society should participate in the following aspects: a) Under the condition
of providing information, fully understanding what is happening and specifying the
underlying problem; b) Under the condition of consultation: express the opinions and
wishes of the people involved in the issue (authorities, population and executors) on
the problematic and solution alternatives; c) Under the condition of decision with
setting and establishing binding responsibilities for the design, planning, execution,
control and termination of the project; d) In terms of management: provides
responsibility functions for the implementation and management of projects with its
own viability.
Then we consider that project management and the success of municipal entities and
the impact on the district, are based on the success of projects presented for the benefit
of the population considering the different processes (initiation, planning, execution,
monitoring and control and closure) with the achievement of concrete results that
promote the socioeconomic development of a locality, district, with the fulfillment of
scope, time and budgets (IDB 2018).
What kind of involvement do we need to get involved in project
management?
The desire for community participation involves a personal and collective
commitment required in the management of projects executed by entities such as
municipalities, allowing collective work to solve weaknesses, difficulties and problems,
generating development, favoring the majority. To which every citizen must take into
account the legal obligations to be fulfilled according to their skills and experiences,
24
without neglecting culture, customs, interest groups and conflicts (Garcia et al 2019).
In this case, citizens need to interact with and before the State, with the purpose of
influencing the establishment and definition of public policies with national, local and
regional development paths with their own diagnosis of the programs and projects for
their execution.
We take into account the approach of (Marien 2010 cited in Montecinos and Contreras
2019) "institutionalized participation relates and puts citizens in contact with political
sectors of the state". (p.56) Therefore, following the minimum rules of participation in
the game, the government must guarantee resources to implement the participation
process. For example, when citizens prioritize or decide on projects in their
communities, the government must possess sufficient administrative capacity, and in
particular must have financial and other resources to finance, secure and implement
the aforementioned projects. (Speer, J. 2012). Therefore, it is necessary to have quality
information about the project processes with quality information about the success or
failure of the project. On the contrary, without information the criteria of quality and
accessibility are not met, generating distrust and lack of credibility of public
management.
On the one hand, taking into account the institutional political factor, Lyon (2015)
pointed out that shared power and the willingness of citizens to participate in the
process are essential. For citizens to participate effectively, the local city government
(municipality) must be willing to listen and cede power. The participation process
requires strong leadership skills and the involvement of political authority. On the
other hand, if we take into account the civil society factor (Ferreyra et al 2012) the
authors point out that citizen participation is effective and successful when the
citizenry shows active disposition with strong links of participation and action in the
public, political and democratic life of their environment. According to Hooghe and
Quintelier, unlike people with smaller social networks, the more connections a person
has with the authorities, the more likely he or she is to participate in public affairs.
With this, people have a greater awareness of success when they act collectively
responding to all public management (Kim and Lauer, 2013). Finally, opportunity cost
factors, evaluation factors, such as (the cost of the participant implying that he/she is
25
part of citizen participation and the time spent to participate). Therefore, to the extent
that there is a greater physical and symbolic motivation to eliminate or reduce costs,
the participation rate will increase (Valdivieso, 2012) to this we must add the value
and importance that should be placed on citizen representation and communication
styles, as well as trust in the support it provides as knowledgeable about their reality,
needs and collective priorities.
Has project management contributed to development in Peru's districts?
Most often, projects and public policies are aimed at a target population where
economic and social conditions are evaluated and many times these are unfavorable,
leaving the population in high rates of poverty and underdevelopment. Faced with this
Castillo M. (2017) states that the government and the different social sectors combine
the capacity for economic growth, a satisfactory fair profit, with equal opportunities,
social protection and citizen participation. The latter is defined as a manageable being:
it does not reflect or generate achievements in public policy, it is not present in
government action. It is likely that the state does not know in depth the socio-cultural
problems generating a distance with the population and ignorance of governance and
all management, procedures and functions that can be performed as a state entity.
We believe that state officials should understand and address the needs and demands
of the population to propose appropriate solutions and related actions so that the
population can improve their living conditions, counteract or eliminate social
problems such as pollution, lack of basic services in the district, implementation of
major projects such as hospitals, schools, water and sewage projects, roads or dirt
roads that allow communication and access for internal trade.
Naser et al. (2021) state that to recover true democracy it is necessary to manage
spaces for discussion and dialogue where matters of public interest are decided, be
they political, social, economic, environmental, productive, projects and others,where
citizens have the legitimacy and effectiveness to respond to the changes that arise,
where the execution of a project is paramount and local governments can have
economic resources, will and managerial capacity.
Discussion
26
Naser et al (2021) argue: The citizenship that is being configured in today's world is a
citizenship with different characteristics, completely different from the characteristics
of 20 or 10 years ago, in the face of such rapid and radical changes, this is a citizenship
that is still in the process of configuration. This citizenship should be considered by
every government in economic, social and political contexts, complying with the
Development Goals (SDGs) proposed by the United Nations, otherwise it would be
illegitimate and inappropriate. In the agenda towards 2030, SDG 16 states the
promotion of peaceful and inclusive societies for sustainable development, this implies
the presence of citizenship in public affairs contributing to the achievements of the
SDG.
In Peru, public institutions are increasingly interested in involving citizens in the
process of development, implementation and/or evaluation of their public
management tools to improve the local, regional and national economy. This is stated
by the National Center for Strategic Planning (CEPLAN 2016) in a survey conducted
to citizens to know the opinion regarding the vision of the country and other issues the
results show that by 2050 they trust in the progress and growth of the country with a
sustainable economy, as well as with citizens of high quality of life, with a degree of
responsible human development. These results show that citizens expect their
authorities and rulers to perform a good management where they are also part of the
process and not only be taken into account for the surveys.
In July 2019 with Supreme Decree No. 238-2019-EF the National Infrastructure Plan
for Competitiveness was approved in the government of Martin Viscarra, this plan
aims to increase productivity and competitiveness with the investment of 363 million
soles in short, medium and long term projects. The aim is to develop a domestic
market, improve the quality of life of the population, ensure sustainable growth with
access to external markets. This affirms what is stated in Rivera (2018) and what is
stipulated in the Constitution, where it is established by law that all human beings are
equal and have the same rights, for this reason all projects must comply with what is
established by law at the time of formulating the projects.
The National Infrastructure Plan for Competitiveness is an instrument where the state
prioritizes, consolidates and articulates the planning of the various public entities to
27
close part of the infrastructure gap and increase the country's productivity and
competitiveness. This plan will be effective when all the projects stipulated in the
various sectors such as irrigation, transportation, communications, health, water,
education, electricity and sanitation become a reality. Therefore, it is necessary to
prioritize in a transparent, technical, administrative and neutral way the projects that
allow increasing access to opportunities for participation and knowledge of them, at
the same time that benefit the largest number of Peruvians, the most vulnerable and
displaced, where the execution is faster. At the same time these projects will be
executed in the modalities of execution of public-private partnerships, public works,
projects in assets, programs, improvements and other forms of project insertion.
The need today is for citizens to be able to have confidence in the level of information
and management presented by municipal entities on the management carried out and,
consequently, on the projects proposed. On the other hand, States should facilitate and
encourage public awareness and participation by making information available to all.
Effective access should be provided to technical, judicial and administrative
procedures, including compensation for damages and relevant remedies (Rio
Declaration 1992). With democratic and representative opportunities, a space for
investment should be created through public policies designed, projects proposed and
implemented in conjunction with the government and society, evaluating the
proposals made.
In many cases, community participation is limited to completing forms, perception
survey, satisfaction, providing social and economic indicators, participating in
content-rich conferences where social assistance is generally recommended, or snacks
to attract the public, whose sole purpose is to complete the list of attendees used in
national or municipal governments. (Barros & Turpo, 2018), (Castillo 2017). This
situation of taking advantage of citizens to respond to surveys that they know little
about and are completely unaware of has often favored the state, public entities and
officials about the work they do, since the respondent is unaware and due to their level
of ignorance, disinterest, poverty or lack of information provides favorable
information for the state and unfavorable information for their locality.
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In the results of the research it could be seen that the variables citizen participation
and public project management are two factors that contribute to the development and
improvement of public management, which coincides with the research of
(Montecinos and Contreras 2019) for its part the processes of project management are
of knowledge and management of the managers or those responsible for the project of
responsibility of the municipalities and at the same time technically nonexistent for
the citizenship due to lack of information, training, dissemination of projects executed
on the constitution or approval of the project, documentation of requirements, scope,
beneficiaries, investment, resources, time, quality. This is consistent with the work of
Naser, et al (2021) which points out that it is necessary for local governments to
expand and improve their performance and management quality so that citizens
perceive transparent governments, quality managers and effective management with
efficient officials and with entities that invigorate citizen participation responding to
their aspirations and needs. This means that citizen participation does not arise from
good wishes, will, nor from the existence of progressive policies with ideals influenced
by fair and participatory democracy, on the contrary, it arises from the political dispute
generating conflicts in different actors (local and regional power, citizenship,
associations, political parties, social movements and national government) that have
given position to participatory institutions, as stated by (Schneider and Welp 2015). in
this sense, it is necessary that all participation seeks to solve problems, make proposals
for improvement to strengthen local development and general welfare.
The research has found bibliographic diversity for the definition of citizen
participation and the involvement in political and public life in political, economic,
social, environmental and development aspects. In the same way, the means or
mechanisms of citizen participation have been found such as access to information
with transparency, citizen participation in the execution of projects and what is the
benefit and impact on their environment, accountability of public entities and
innovation and technology, as stated by (ECLAC 2016) this obliges all governments to
maintain an open alliance, committed, from their own entities to disseminate
transparency and increase citizen immersion in public affairs decisions, project
management, eradicating and combating bureaucracy and corruption and currently
the massive use of technological means must fortify the quality of service provided by
29
the municipal entity as a local government, close and knowledgeable of the reality of
the social context; However, the current reality is different since the municipal entities
are usually prepared in the technical and functional part and on the contrary, it is the
citizen who does not know the processes of public management and projects, the
participations are scarce due to ignorance of the mechanisms and means of
participation, in other cases due to disinterest since to get involved and participate
actively it is necessary to invest time, economic expense, experiences, incentive,
motivation towards the achievement of objectives, evidence, technical and operative
support (Valdivieso, 2012).
In a literature review of articles and scientific books related to project management, it
was found that the success and approach of projects depend on project management,
available means, objectives, scope and impact (DGIP 2016), as well as in their research
(Assunção and Rabechini 2020), where they consider that the competencies for
project management point to the need to focus much more on reality and context. On
the other hand, Anthopoulos, et al (2016) consider that the existing gap between the
local government as a project management entity presents an existing gap in the
effective design and implementation; which leads to explore the context with the
creation of tools that identify the failure factors in the projects. In this sense, we agree
with Cummings and Worley (2009) who refer that "organizational project
management processes are the focus of maturity models; diagnosing and analyzing the
organization, designing interventions, directing and managing improvement actions
are common steps in all approaches". From the whole range of studies carried out in
and for project management, the most important ones should be selected with a focus
on the community, those that meet the requirements of adaptation, availability, social
scope, reliability and favoring the majority of the population as a common good.
Optimally exercising citizen participation in project management as part of public
management generates the improvement of quality of life, allows development
satisfying and benefiting citizens. Encompassing both variables could optimize the
success of local government projects, this implies the union of project management
tasks and techniques in the implementation of projects in different contexts. Thus,
Brinkhoff, Özer and Sargut (2014) on supply for projects indicates: supply chain
30
project success stories indicate that trust, although a stronger predictor compared to
asymmetric dependence, is necessary but not sufficient for supply chain project
success, providing insights on how to effectively manage supply chain projects and
partnerships between their actors.
The law of participation in Peru establishes two forms: i) as a right of participation, ii)
as a right of control over the function of municipal and regional authorities. They
clearly stipulate how to proceed in each case, however, for the population to be directly
involved in the approach, management, initiation, planning, execution, control and
closure of projects, there is no evidence of the mechanisms or means to be part of them.
Then the need arises for the state, from the central government to the most distant and
smallest entities, to consider the citizenry in the implementation of projects as a
knowledgeable entity of its context. With the proposal of the Peruvian Local
Coordination Councils composed of the mayor and local authorities (60%) and
registered organizations (40%), Schneider and Welp. (2015). state that with this lower
incidence to control the government and its management there are shortcomings in
project management due to lack of citizen knowledge and control of the processes to
meet the goals and objectives defined in the project.
Finally, this research for project management showed that in the literature search
there is a gap in reference to the public sector, since most of this information is found
in books, guides from international entities and recommendations for local
governments. With respect to citizen participation, there is a variety of information
applied to different sectors.
Having carried out the analysis of the literature reviewed, we have come to the
conclusion that citizen participation does not strengthen project management in the
districts of Peru. We consider that it does not, since citizens are passive agents, fearful,
concerned only about their personal and family growth, they use their right of
participation only to complain, criticize bad management in the form of an opinion,
but they are not active agents of participation who ask for information about the
management that is carried out in their locality. On the other hand, a citizen cannot
compete with powerful rulers who are masters of the truth, protected by a series of
legislations. In this sense and without a doubt, an organized and committed citizenry
31
capable of generating great changes in the local, regional and national political
scenario is needed. It is important that local government entities such as
municipalities promote information about the processes in the management of
projects to be executed in each government period. Citizens in general have the right
to know how, what, where and when to exercise their active participation, especially
how to exercise citizenship in public affairs so that the relationship between state and
society contributes to development,
The projects that are executed in each municipality usually comply with a series of
legal and technical requirements, often bureaucratic, leaving aside the true diagnosis
of the environment, without innovation improvements, without evaluation of scope,
cost and especially the real needs of the population. They leave aside the information
on projects in execution and executed to which the population only tends to vociferate
erroneously, criticize the authority and judge the quality of the project being able to be
of benefit to all or on the contrary the project failed or has certain flaws. It is necessary
then that the citizenship must know how, who, how much, where and what is the scope
of a project, it deserves to be informed of every aspect of government.
To date, citizen participation in the proposal and formulation of projects is very
lacking, since citizens are unaware of the processes of each project and project
managers do not consider them as a primary agent and actor at the time of designing
and drafting the project's charter, making it evident that the citizen's opinion is not
valid. As a result, the projects do not show expected results.
We need an institutionalized participation with a social and political focus that is
responsible and committed to the development of its district with modernization
always ensuring the quality of life of future generations, constant observer of public
management, assertive in collective proposals, generator of projects as knowledgeable
of its environment.
Municipal entities need to modernize in the face of the demands of the 21st century
and at the same time become much more involved with the community, generating
spaces for dialogue and consensus that revolve around decisions and strategies for
sustainable development through various projects in order to achieve quality
32
standards of living, generating opportunities. To this end, local government needs to
maximize the capacity of attention and motivate participation with a new paradigm of
local management, satisfying the needs of local and government services and
functions.
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